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| The Group believes that a productive
workplace is characterised by an environment in which service, efficiency
and harmonious teamwork relationships are primary concern to all: |
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| To achieve this all employees
will be: |
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| hard working, "hands
on" and involved; |
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| respectful of and act with
fairness to all employees, franchisees, customers, suppliers and
any other person with whom they may come into contact; |
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| honest, and act with integrity
and in good faith; |
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| focused on customer service; |
| • |
| partners, and act in a spirit
of partnership with fellow employees, suppliers and franchisees. |
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